Partnership combines full featured ACD (Automated Call Distribution) & PBX systems with managed cloud services
Broomfield, CO (February 12, 2019) – Phonesuite today announced it has entered into a strategic partnership with Baltimore-based Opulent Cloud. The two industry-leading companies are teaming up to integrate their services for call centers, and businesses looking to utilize hosted IP PBX systems.
With the increase in organizations trending toward cloud-based phone solutions, the move positions both companies to capitalize on their core service offerings with a combined product. In the partnership, Phonesuite’s proprietary call center and IP PBX software solutions will be hosted and supported by Opulent Cloud.
“We are very excited to partner with Opulent Cloud,” said Phonesuite CEO Frank Melville. “Opulent has been a power-user and reseller of our call center and PBX software for many years. So, it makes perfect sense (for our call center customers) to combine Opulent’s white-glove managed services and provide them a cloud hosted offering”.
“Phonesuite’s products have been an integral part of our IP telephony offerings,” said Opulent Cloud CEO Desmond Stinnie. “We are very much looking forward to providing excellent managed services to all Phonesuite call center and IP PBX software customers.”
In the partnership, Phonesuite will continue to provide all services and support for its hospitality customers. While Opulent will lead the efforts for new customer sales, and existing customer service & support for Phonesuite call center customers.
For over 25 years, Phonesuite has been the proven choice for modern, open-architected integrated hotel communications. Now serving over 5,500 hotels, our products, combined with our nationwide dealer support and engineering expertise, create reliable communication solutions that meet or exceed all hotel requirements. For more information, visit Phonesuite.com
About Opulent Cloud
Opulent Cloud is a leading managed cloud computing company based in Baltimore. Opulent is a certified minority business enterprise servicing government and private enterprises delivering managed cloud infrastructure-as-a-service (IaaS), as well as a suite of managed services & software-as-a-service (SaaS) products. Opulent Cloud currently has two cloud deployments serving international clientele – Miami, FL and Dallas, TX. For more information, including all the services Opulent Cloud provides, please visit www.opulentcloud.co.
Opulent Cloud: Colleen Geisen (443) 200-1720